ODOO'S FUNCTIONS

Odoo features a robust messaging engine that facilitates manual and automatic email communication—an excellent capability. However, it lacks configuration options, leaving users uncertain about which emails or information the system might send to customers or suppliers. This absence of control can cause apprehension among Odoo messaging users.

CLUEDOO'S FUNCTIONS 

Cluedoo enhances the email system by introducing configuration options for email templates and automatic emails. This empowers users to choose how they communicate with third parties, such as customers and suppliers, rather than leaving it to the system to decide.

As a default measure, Cluedoo secures all automatic emails, providing users with the opportunity to familiarize themselves with the system before engaging with automatic emails.

Furthermore, upon activation of emails (whether templates or automatic), Cluedoo records all outgoing emails in the messaging history for comprehensive tracking.

MODULE +

Cluedoo shifts control of Odoo messaging from the system to the customer, allowing users to determine and effectively manage their communication preferences.

CLUEDOO RECOMMENDATION

Install this module on 100% of your databases.

1.

Open an email template, go to the Advanced Settings tab , and tick the Can Send? checkbox. 

Note: 

1) If Can Send? is checked for an email template, emails will be sent automatically when using Odoo's messaging engine.

2) If Can Send? is unchecked, automatic emails will be prevented from being sent when using Odoo's messaging engine.

2.

Example: 

Go to Sales → Orders → Quotations. Create a new Quotation and click Send By Email.

If the email template is preconfigured with Can Send?​ set to True, the email will be displayed in the messaging.

If Can Send? is unchecked, automatic emails will be blocked to the default recipients in the loop, and these emails will not be displayed in the messaging.